Asymmetries in the Maintenance Performance of Spanish Industries before and after the Recession

Until the last few decades, maintenance has not been considered of special importance by organisations. Thus, the number of studies that assess maintenance performance in a country is still very small, despite the relevance this area has to the level of national competitiveness. This article describes a multicriteria model integrating the fuzzy analytic hierarchy process (FAHP) with Multi-Attribute Utility Theory (MAUT) to assess the maintenance performance of large, medium and small enterprises in Spain, before and after the recession, as well as the asymmetries in the state of maintenance between different activity sectors. The weightings are converted to utility functions which allow the final utility of an alternative to be calculated via a Multi-Attribute Utility Function. From the Spanish maintenance data for different industrial sectors in 2005 and 2010, 2400 discrete probability distributions have been produced. Finally, a Monte Carlo simulation is applied for the estimation of the uncertainty. The results show that the economic crisis experienced by Spain since 2008 has negatively affected the level of maintenance applied, rather than it being considered an area that could deliver cost reductions and improvements in productivity and quality to organisations.